• Feeding Therapy
    • Aquatic Therapy
          • Aquatic Therapy is designed to benefit children by working on therapeutic skills in a gravity assisted environment. The pool setting offers a variety of water-based activities that enhance or restore mobility and function in a warm water environment.

    • Physical Therapy
          • Our therapists will find fun and creative ways to improve your child’s gross motor skills and improve their ability to perform functional daily activities.

    • Occupational Therapy
          • Daily life “occupations”, AKA activities, for children include everything from playing, dressing, feeding, and bathing to handwriting and social interactions. Occupational therapists help to improve a child’s performance and participation in all of those activities.

    • Teletherapy
          • Teletherapy is therapy via a live video connection. The treatment session is similar to an in-person session, however it is over a computer (or other device) instead!

    • Speech-Language Therapy
          • Communication skills are an essential aspect of a child’s overall development, health, learning experiences, self-esteem, and ability to express their basic wants and needs. These skills are also incredibly important to school performance and social interaction.

    • RockStar Kidz
          • Unleash your potential with our dynamic Yoga and Fitness Boot Camp! Our transformative 45-minute sessions offer children and young adults the chance to enhance their flexibility, body awareness, and extend their range of motion. Experience the magic of focused training and improve your posture like never before. Come dressed in your comfy attire, lace-up your tennis shoes, and don’t forget your water bottle. Elevate your fitness journey with us today!

    • Summer Programming 2024
          • Summer break is an amazing time for kids, but as parents/guardians, we can’t help but worry that all this time off from school will cause their skills to fall behind. This concern is amplified for kids with developmental and physical diagnoses. That’s why we have crafted clinician-led summer programs throughout all our clinics. For our 2024 summer programming, kids can work on improving gross and fine motor skills, physical fitness, range of motion, language skills, handwriting, and picky eating issues! Now they can increase their therapy skills and have fun while doing it!

            Summer Programming 2024 

             

        • Community Screenings
        • We collaborate with local community organizations such as libraries or daycares to arrange for trained and licensed therapists to conduct developmental screenings at their location.

        • Developmental Power Hour
        • This is a free informational group for families with children aged 0-15 months! Our team provides an hourlong presentation, followed by a Q&A session. Additionally, on-site developmental screenings are available upon request.

        • 1:1 Screenings
        • We offer free one-on-one screenings with a licensed therapist upon request! Give us a call to schedule your appointment!

        • Pediatric Therapy in Mount Pleasant

        • Oak Creek

        • Kenosha

  • Success Stories
        • Blog
        • Check out our blog entries for tips, activities, overviews, and home projects on topics ranging from physical, occupational, and speech therapy!

        • Helpful Links
        • Explore useful resources from other organizations and community partners

        • Frequently Asked Questions
        • Questions regarding evaluations, referrals, or services? This page offers quick answers to the most common questions.

        • Attendance Policy
        • Information regarding cancellations and no-shows for Perm and Flex schedules.

        • Deductible Program
        • This is a program for families with high deductibles. We understand that when your deductible is not met, bills can add up fast! Take control of your finances with our help!

        • COVID-19 Guidelines
        • When to stay home, when to isolate, and what to consider for accommodations, modifications, and assistance.

        • What Should I Expect at My First Visit?
        • It’s natural to have questions and concerns about what to expect during your first visit with us, so here is a summary of what you can expect on your evaluation.

        • School vs Outpatient Therapy Services
        • Navigating the landscape of pediatric therapy services can be complex, particularly when differentiating between outpatient and school-based therapy services. Our guide helps make sense of the differences and similarities.

  • Contact

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

We are a pediatric therapy clinic and primarily serve a pediatric population, but it varies! We have some patients in their 20s and older whom we have treated since childhood. It depends on the individual, their diagnosis, and our team’s availability.

We are currently accepting new patients at all locations. Please call us at (262)287-0090 to schedule an appointment with our Medical Receptionists who will walk you through the process.

An initial evaluation is scheduled for 60 minutes. We encourage arriving 15 minutes prior to the appointment to complete any necessary paperwork.

This depends on the insurance. Some kids can start right away and some require preauthorization before treatment can start. Please direct any questions to our Patient Care Coordinator.

Yes, you do need a family doctor or pediatrician referral to receive therapy and bill medical insurance.

The duration of therapy services varies with each child. If therapy is recommended then 1-2 sessions per week is typical.

Bring any orthotics, walking devices, wheelchairs, speaking devices that your child uses regularly, a script, IEP, and 504 plan.

Typically your child will have a set schedule with the same therapist(s). However it is common for another therapist to cover appointments due to schedule changes, such as vacation or illness, or if you need to reschedule your regular appointment.

Yes! Many children receive multiple services in the same day, depending on the child’s endurance and availability for scheduling.

Yes! We have various private treatment rooms at each location.

Parents are welcome to stay in the gym if it makes them feel more comfortable, or they can relax in the lobby while their child enjoys the session.

Siblings are not permitted to play in the gym or remain in the waiting room at this time. When the weather is nice, families are allowed to play with siblings in the available green space surrounding the clinics. Caregivers are responsible for maintaining the safety of their children at all times.

Treatment visit locations are determined by medical necessity at the time of the initial evaluation.

Children are not required to do so.

We are typically open 7-6pm Monday through Thursday and 7-5pm on Fridays. We have limited Saturdays availability for reschedule appointments from 8-12, at varying locations

We have various mobility devices, seating and positioning equipment, adaptive feeding equipment, and dressing tools that we are able to trial in the clinic and loan on a 2 week basis for trials in the home prior to assisting the family with ordering an assistive device.

We work with various local vendors at each clinic location to assist families in ordering adaptive equipment. Please speak to your therapist regarding the type of equipment you are interested in and they will assist you through this process.

We do not offer ABA services.

Yes, Medical Support Services is in-network with most insurance providers.

We do not at this time.

Yes! A child can receive both services at the same time and our therapists will coordinate with the treatment team there. The Medicaid program will cover treatment for both.

Both offer support but target distinct aspects of a child’s development and learning! To learn more, check out our blog post where we detail the differences more:

https://msstherapy.net/school-vs-outpatient-therapy/

Frequently Asked Questions: Aquatic Therapy

We ask that you bring towels, swim diapers, water shoes, and swimsuits. Street clothes are not allowed in the pool per YMCA requirements.

Enter the Kenosha YMCA through the front doors and let them know you are there for therapy with Medical Support Services. Follow the hallway that runs along the left side of the exercise equipment. There are signs directing towards the locker rooms and pool area.

There are private changing rooms in the hallway leading to the pool area that can be utilized. For older children or young adults that require a large mat table, there are some available in a private room in the small pool deck area.

You should expect to see your child having lots of fun! There is an observing area just outside of the pool deck for parents to stay and watch the session. There are loads of fun toys and floats for your child to use to assist them throughout their therapy session.

As of right now, we have limited availability on Wednesday afternoons only. From 12-4pm the pool is for therapy sessions only. From 4-6 the pool will be shared with the public and others participating in private swim lessons at the YMCA

Aquatic sessions are similar to clinic sessions, lasting 45-60 minutes.

Have Questions?

Interested in connecting with us? Looking to learn more? We’d love to hear from you!

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