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    • Feeding Therapy
    • Aquatic Therapy

          • Aquatic Therapy is designed to benefit children by working on therapeutic skills in a gravity assisted environment. The pool setting offers a variety of water-based activities that enhance or restore mobility and function in a warm water environment.

    • Physical Therapy

          • Our therapists will find fun and creative ways to improve your child’s gross motor skills and improve their ability to perform functional daily activities.

    • Occupational Therapy

          • Daily life “occupations”, AKA activities, for children include everything from playing, dressing, feeding, and bathing to handwriting and social interactions. Occupational therapists help to improve a child’s performance and participation in all of those activities.

    • Teletherapy

          • Teletherapy is therapy via a live video connection. The treatment session is similar to an in-person session, however it is over a computer (or other device) instead!

    • Speech-Language Therapy

          • Communication skills are an essential aspect of a child’s overall development, health, learning experiences, self-esteem, and ability to express their basic wants and needs. These skills are also incredibly important to school performance and social interaction.

    • RockStar Kidz

          • Unleash your potential with our dynamic Yoga and Fitness Boot Camp! Our transformative 45-minute sessions offer children and young adults the chance to enhance their flexibility, body awareness, and extend their range of motion. Experience the magic of focused training and improve your posture like never before. Come dressed in your comfy attire, lace-up your tennis shoes, and don’t forget your water bottle. Elevate your fitness journey with us today!

    • Summer Programming 2024

          • Summer break is an amazing time for kids, but as parents/guardians, we can’t help but worry that all this time off from school will cause their skills to fall behind. This concern is amplified for kids with developmental and physical diagnoses. That’s why we have crafted clinician-led summer programs throughout all our clinics. For our 2024 summer programming, kids can work on improving gross and fine motor skills, physical fitness, range of motion, language skills, handwriting, and picky eating issues! Now they can increase their therapy skills and have fun while doing it!

            Summer Programming 2024 

             

        • Community Screenings

        • We collaborate with local community organizations such as libraries or daycares to arrange for trained and licensed therapists to conduct developmental screenings at their location.

        • Developmental Power Hour

        • This is a free informational group for families with children aged 0-15 months! Our team provides an hourlong presentation, followed by a Q&A session. Additionally, on-site developmental screenings are available upon request.

        • 1:1 Screenings

        • We offer free one-on-one screenings with a licensed therapist upon request! Give us a call to schedule your appointment!

        • Mount Pleasant

        • Oak Creek

        • Kenosha

  • Success Stories
        • Blog

        • Check out our blog entries for tips, activities, overviews, and home projects on topics ranging from physical, occupational, and speech therapy!

        • Helpful Links

        • Explore useful resources from other organizations and community partners

        • Frequently Asked Questions

        • Questions regarding evaluations, referrals, or services? This page offers quick answers to the most common questions.

        • Attendance Policy

        • Information regarding cancellations and no-shows for Perm and Flex schedules.

        • Deductible Program

        • This is a program for families with high deductibles. We understand that when your deductible is not met, bills can add up fast! Take control of your finances with our help!

        • COVID-19 Guidelines

        • When to stay home, when to isolate, and what to consider for accommodations, modifications, and assistance.

        • What Should I Expect at My First Visit?

        • It’s natural to have questions and concerns about what to expect during your first visit with us, so here is a summary of what you can expect on your evaluation.

        • School vs Outpatient Therapy Services

        • Navigating the landscape of pediatric therapy services can be complex, particularly when differentiating between outpatient and school-based therapy services. Our guide helps make sense of the differences and similarities.

  • Contact

Now Offering Teletherapy!

    • Developmental Screenings
    • Feeding Therapy
    • Aquatic Therapy

          • Aquatic Therapy is designed to benefit children by working on therapeutic skills in a gravity assisted environment. The pool setting offers a variety of water-based activities that enhance or restore mobility and function in a warm water environment.

    • Physical Therapy

          • Our therapists will find fun and creative ways to improve your child’s gross motor skills and improve their ability to perform functional daily activities.

    • Occupational Therapy

          • Daily life “occupations”, AKA activities, for children include everything from playing, dressing, feeding, and bathing to handwriting and social interactions. Occupational therapists help to improve a child’s performance and participation in all of those activities.

    • Teletherapy

          • Teletherapy is therapy via a live video connection. The treatment session is similar to an in-person session, however it is over a computer (or other device) instead!

    • Speech-Language Therapy

          • Communication skills are an essential aspect of a child’s overall development, health, learning experiences, self-esteem, and ability to express their basic wants and needs. These skills are also incredibly important to school performance and social interaction.

    • RockStar Kidz

          • Unleash your potential with our dynamic Yoga and Fitness Boot Camp! Our transformative 45-minute sessions offer children and young adults the chance to enhance their flexibility, body awareness, and extend their range of motion. Experience the magic of focused training and improve your posture like never before. Come dressed in your comfy attire, lace-up your tennis shoes, and don’t forget your water bottle. Elevate your fitness journey with us today!

        • Community Screening

        • We understand the importance of early intervention in physical, occupational, and speech development. That’s why we offer comprehensive

        • Group Screenings

        • We understand the importance of early intervention in physical, occupational, and speech development. That’s why we offer comprehensive

        • Developmental Screenings

        • We understand the importance of early intervention in physical, occupational, and speech development. That’s why we offer comprehensive

        • 1:1 Screenings

        • We understand the importance of early intervention in physical, occupational, and speech development. That’s why we offer comprehensive

        • Mount Pleasant

        • Kenosha

  • Success Stories

        • It’s natural to have questions and concerns about what to expect during your first visit with us, so here is a summary of what you can expect on your evaluation.

        • Navigating the landscape of pediatric therapy services can be complex, particularly when differentiating between outpatient and school-based therapy services. Our guide helps make sense of the differences and similarities.

  • Contact



Attendance Policy

Attendance Policy

One of the most important keys to success in therapy is to regularly attend all your scheduled appointments. Because it is our priority to help your child grow and succeed through therapy, we offer different types of scheduling options, in order to meet the varied scheduling needs of the families that we serve. Regardless of which scheduling option you choose; you are required to attend at least 1 visit per month (unless otherwise noted by the treating therapist) in order to maintain an active patient status at Medical Support Services.

  • Permanent Appointment – Your child will be scheduled for appointments on the same day and time with the same therapist recurring weekly. If your preferred time is unavailable, your child will go on the priority list, and you will be required to schedule Special Flex appointments in the meantime.
  • Special Flex – If permanent times are not a convenient option for your family or you are recommended to be seen 1 time per month, a special flex scheduling option is offered. With this scheduling option, you are responsible for contacting us to schedule appointments, and your appointment(s) can be made up to 4 weeks in advance of the day and time of the appointment(s) being requested.

If you are unable to attend one of your appointments, we ask that you notify the clinic of the cancellation reason, 24 hours prior to the start of your scheduled appointment for planned absences; if cancelling due to illness, notify our office as soon as symptoms arise. If you fail to contact us 24 hours before your appointment’s start time, it will be considered a no show.

The patient is required to attend or reschedule all appointments in order to maintain their permanent times or special flex schedule. However, because we understand that you may be faced with circumstances outside of your control, we will allow up to 2 non-rescheduled cancellations per discipline, within a 3-month period. Please bear in mind that for both permanent times and special flex if you exceed more than the 2 non-rescheduled cancellations per discipline in a 3-month period, or you incur 2 no shows in a 6-month period, your child will be moved to the flex scheduling option and all future appointments will be removed from the schedule.

Parent/Guardian must call within 1 week of the missed appointment to reschedule, however the rescheduled visit does not have to take place within that week and can occur in the future as insurance permits. If a cancellation occurs on behalf of the clinic, such as if your therapist is unavailable, we still strongly encourage you to reschedule your appointment. Yet, this cancellation will be an excused cancellation and will not count against you.

  • Flex – With this scheduling option, you are responsible for contacting us to schedule appointments, and your appointment(s) can be made 1 week in advance of the day and time of the appointment(s) being requested.

If you would like to resume a permanent time or special flex scheduling option, your child must attend 100% of the therapist-recommended treatment sessions for 1 month in order to be moved back to a permanent time or special flex schedule. Please bear in mind that for flex scheduling if you exceed more than the 2 non-rescheduled cancellations per discipline in a 3-month period, or you incur 2 no shows in a 6-month period, your child will be moved to the day of scheduling option.

  • Day of – With this scheduling option, you are responsible for contacting us to schedule appointments, and your appointment(s) can be made the same day as the requested appointment OR up to eight business hours in advance of the requested time. (Note: if you are planning to schedule a therapy appointment between 7AM and 10AM, please make sure to contact our office between 2PM and 6PM the day prior to your requested appointment.) Your child must attend 100% of the therapist-recommended treatment sessions for 1 month in order to be moved back to a flex schedule.

Please make every effort to arrive at your appointment on time. If you arrive late to an appointment, the patient will be seen as the therapist’s schedule permits. Please understand that if you arrive late, you may not receive all or any of your treatment.

In order to keep you informed on your child’s progress, you are required to arrive 5 minutes before the end of your appointment time, to allow the therapist to review the session and discuss home programming. Due to our tight schedules, we cannot stay with your child for more than their allotted appointment time. If you are consistently late picking up your child, a guardian will be required to stay in the clinic for the duration of the treatment session(s).

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